These terms govern the use of our digital solutions for sustainable fiber production, material traceability, and environmental certification. They apply to all companies that use our platform to manage their production chains.
Faserwerk provides a web-based platform that supports companies in the textile industry with the collection, monitoring, and analysis of production data. The service includes modules for material traceability, documentation of energy consumption values, and preparation for environmental certifications. The specific functions depend on the scope of services booked and are individually defined in the contractual relationship.
Users are responsible for the accuracy and completeness of the data they enter into the platform. This includes, in particular, information on fiber origin, processing steps, energy consumption, and quality controls. Users undertake to carefully review all data and document changes promptly. Access to the systems must be treated as confidential and must not be shared with unauthorized third parties.
We strive to ensure high availability of the platform. We will announce planned maintenance work in advance. Short-term outages due to technical faults, maintenance windows, or circumstances beyond our control are possible and do not give rise to any claim for damages. Users are advised to regularly create their own backup copies of their data.
The platform supports the documentation and analysis of production data but does not replace independent review by qualified personnel. We are liable without limitation for intent and gross negligence, as well as for damages resulting from injury to life, limb, or health. For simple negligence, we are liable only in the event of breach of essential contractual obligations, limited to the contract-typical, foreseeable damage. Any further liability is excluded.
The reports and analyses generated by the platform serve as a basis for internal processes and the preparation of certification procedures. They do not constitute official certificates. Recognition of evidence is carried out exclusively by the respective certification bodies. We assume no warranty that submitted documents will be recognized by third parties.
The use of the platform is based on a separate contract that governs term, remuneration, and notice periods. In the event of violations of these terms, we may block access without notice after an unsuccessful warning. After the termination of the contractual relationship, the stored data will be exported at the user's request and subsequently deleted, unless statutory retention obligations prevent this.
We reserve the right to adjust these terms if legal framework conditions or the scope of services change. We will inform users of material changes by email at least four weeks before they take effect. If the user does not object within this period, the amended terms will be deemed accepted. The right to object will be expressly stated in the notification.
Austrian law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For disputes in connection with these terms, the place of jurisdiction is the registered office of Faserwerk, provided the user is a merchant or a legal entity under public law. Consumers may also bring an action at their general place of jurisdiction. For questions regarding these terms, you can reach us at info@seattleweedwear.com or by phone at +43 9806 0020.